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Frequently Asked Questions
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Q. What is the best way to contact the Office of Military Affairs?
A. Our office is available to assist you Monday–Friday 8 a.m.-5 p.m. The most efficient way to communicate with us for general questions is via "ask a question" on our webpage. If you have more specific questions, we would prefer to meet with you in our office or you may call us at (210) 784-1397. -
Q. I have been admitted to Texas A&M University-San Antonio; what’s my next step to establish VA benefits?
A. A helpful guide is available on our webpage under "new student." You are also welcome to visit our office in person, and we will gladly provide you with information. -
Q. How do I apply for my Federal VA benefits at Texas A&M University-San Antonio?
A. If you are applying for your Federal benefits for the first time, you will need to complete an Application for VA Education Benefits (VA Form 22-1990, 22-1990E or 22-5490) and list Texas A&M University-San Antonio (One University Way, San Antonio, TX 78224) as your institution. These forms can be completed using the link below. -
Q. How do I transfer my Federal VA benefits to Texas A&M University-San Antonio?
If you have used your benefits previously at another institution, you will need to transfer your VA benefits. Do so by completing a Change of Program/Place of Training (VA Form 221995 or 22-5495) and list Texas A&M University-San Antonio (One University Way, San Antonio, TX 78224) as your new institution. These forms can be completed using the link below. -
Q. Can I combine Federal and State benefits?
A. Typically, state benefits are applied after all Federal benefits have been exhausted; however, there are some instances where the benefits can be stacked and used simultaneously. For more information, please contact our office or the VA at 1-888-442-4551. -
Q. When should I submit my benefit request?
A. You should submit your benefit request before the priority deadline. The Priority Deadline is a date set to ensure your VA file has ample time to be routed through our office and the appropriate VA Regional Office before starting a given term. The priority deadline will change each semester. We HIGHLY recommend you submit your benefit request by the posted Priority Deadline. -
Q. What if I submit my benefit request after the Priority Deadline?
A. We will continue to take documentation after the Priority Deadline; however, we cannot ensure your benefits will be processed and certified by the start of the semester. There will be a delay in receiving your Monthly stipend or book stipend by the beginning of the term. -
Q. How do I receive my full stipend?
A. To receive the full stipend, you must be full-time. You can view the full-time status requirements below. For any questions, please contact our office. -
Q. How may I submit my benefit request?
A. All documentation must be submitted through our online portal. You can access this portal on the link below -
Q. Why is there a delay in receiving my benefits?
A. There is a wide range of reasons for a delay in your benefits. Typically benefits are delayed for any of the following reasons: a. Missing/incomplete benefit request b. Change is degree plan/course of study c. Courses submitted that are not listed on the degree plan d. Submitted after the Priority Deadline -
Q. What happens if I want to change my schedule?
Answer Coming Soon -
Q. What happens if I receive a debt letter?
Answer Coming Soon